1. Redbaroninsurance.com Privacy Notice

Red Baron Insurance Agency has drafted this document, which details how we gather and disseminate information in an effort to demonstrate our strong commitment to online privacy and has created this privacy statement in order to demonstrate our firm commitment to privacy. The following discloses our information gathering and dissemination practices for this website: www.redbaroninsurance.com. Please contact us if you have any questions about our privacy policy.

Information Collection

Red Baron Insurance Agency is the sole owner of the information collected on redbaroninsurance.com. Red Baron Insurance Agency collects information from our users at several different points on our Web site.

Information You Give Us

We receive and store any information you enter on our web site or give us in any other way. You can choose not to provide certain information, but then you might not be able to take advantage of many of our features. We use your IP address to help diagnose problems with our server, and to administer our Web site. Your IP address is used to help identify you and your shopping cart and to gather information. We use the information that you provide for such purposes as responding to your requests, customizing future shopping for you, improving our site, and communicating with you.

Registration

In order to take insurance policies offered on this Web site, a user must first complete the registration form. During registration a user is required to give contact information such as name and email address. We use this information to issue insurance and to process claim. Red Baron Insurance Agency may also use this information to contact the user about services on our site. In order to get new insurance policy or surety bond, view insurance policies or surety bonds purchase history and to renew insurance policy or to renew surety bond, the user must provide unique identifiers (such as user name and password).

Order

We request information from the user on our order form. A user must provide contact information (such as name and email) and financial information (such as credit card number and expiration date). This information is used for billing purposes and to fill customers' orders. If we have trouble processing an order, the information is used to contact the user.

Information Use

The information we collect is used for several purposes. It is used to provide users with confirmation and proof of credit that insurance policy or surety bond taken through Red Baron Insurance Agency. In many instances information is used to send renewal notice for insurance policy and surety bond. The information is also used improve the content of our web site and to notify consumers about updates to our web site. From time to time, Red Baron Insurance Agency uses information volunteered by web site visitors to deliver email messages regarding special offers on insurance policy and surety bond. Each such message contains a clear link to an opt-out utility. All opt-out requests are handled in a timely manner.

Do we share your information with others?

We respect you and we hold your personal information private. Your information is solely used for the purposes of processing your requests and improving our business, we value each of our customers and will not sell or give out your information, with the exception of situations where we are required by law or appropriate for the protection of Red Baron Insurance Agency or others. We do not provide your personal information, including email address, to any third party, but we share your information with insurance issuing agency like CNA mainly to issue new insurance or to renew insurance.

Cookies and why we use them:

We use cookies to deliver content specific to your interests and to save login details so you don’t have to re-enter it each time you visit our site. A cookie is a piece of data stored and alphanumeric identifiers that we transfer to your computer’s hard drive. Usage of a cookie is in no way linked to any personally identifiable information while on our site. Red Baron Insurance Agency sets a single persistent cookie at the time the user registers on www.redbaroninsurance.com. A persistent cookie is a small text file stored on the user’s hard drive for an extended period of time. Persistent cookies can be removed by following Internet browser help file directions. By allowing Red Baron Insurance Agency to set a cookie on users’ computers, users will not have to log in a password more than once, thereby saving time while on www.redbaroninsurance.com, and will be able to purchase new, to view history and to renew insurance policy as well as surety bond. The “help” portion of the toolbar on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. If users reject the cookie, they may still use our site. The user, however, may be limited in some areas. However, cookies allow you to take full advantage of some of Red Baron Insurance Agency best features, and we recommend that you leave them turned on.

Log Files

Like most standard web site servers we use log files. This includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, platform type, date/time stamp, and number of clicks to analyze trends, administer the site, track users’ movement in the aggregate and gather broad demographic information for aggregate use. IP addresses and other log file information is not linked to personally identifiable information.

Third Party Advertising

Red Baron Insurance Agency does not permit third party advertising on www.redbaroninsurance.com

Legal Disclaimer

Though we make every effort to preserve user privacy, we may need to disclose personal information when required by law wherein we have a good-faith belief that such action is necessary to comply with a current judicial proceeding, a court order or legal process served on our web site.

Third Party Intermediaries

We use a credit card processing company to bill users for Red Baron Insurance Agency. This company does not retain, share, store or use personally identifiable information for any secondary purposes.

Business Transitions

In the event Red Baron Insurance Agency goes through a business transition, such as a merger, being acquired by another company, or selling a portion of its assets, users’ personal information will, in most instances, be part of the assets transferred.

Special Offers and Updates

We send all new members a welcoming email to verify password and username. Established members may occasionally receive information on products, services, and special deals. Out of respect for the privacy of our users we present the option to opt out of receiving these types of communications. Please see the Choice and Opt-out sections.

Service Announcements

On rare occasions it is necessary to send out a strictly service related announcement. For instance, if our service is temporarily suspended for maintenance we might send users an email. Generally, users may not opt-out of these communications, though they can deactivate their Red Baron Insurance Agency account. These communications are not promotional in nature.

Choice/Opt-out

Users who no longer wish to receive our promotional communications may opt-out of receiving these communications by clicking on an opt-out link in all promotional emails. Users may also unsubscribe from these services, and/or be removed from our database completely, by sending us an email at the addresses provided above, by sending a postal mail at the addresses provided above, or by calling us at the telephone number provided above.

Links

This web site contains links to other sites. Please be aware that we, Red Baron Insurance Agency are not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every web site that collects personally identifiable information. This privacy statement applies solely to information collected by this web site.

Refer a Friend

If a user elects to use our referral service for informing a friend about our site, we ask them for the friend’s name and email address. Red Baron Insurance Agency will automatically send the friend a one-time email inviting them to visit our site. Red Baron Insurance Agency stores this information for the sole purpose of sending this one-time email and tracking the success of our referral program. The friend may contact Red Baron Insurance Agency via email at the addresses provided in contact us page, by sending us postal mail at the addresses provided in contact us page, or by calling us at the telephone number provided above to request the removal of this information from our database.

Message Boards, and Public Forums

Please keep in mind that whenever you voluntarily disclose personal information online – for example on message boards or through e-mail – that information can be collected and used by others. In short, by posting personal information online that is publicly accessible, you may receive unsolicited messages from other parties in return.

Security

This web site takes every precaution to protect our users’ personal information. When users submit sensitive information via the web site, their information is protected both online and off-line. When our registration/order form asks users to enter sensitive information (such as login credential and credit card number), that information is encrypted and transmitted via a secure server. Our secure socket layer (SSL) software is the industry standard and among the best software available today for secure commerce transactions. It encrypts all of your personal information including credit card number, name, and address, so that it cannot be read as the information travels over the internet. Red Baron Insurance Agency also does everything in its power to protect users' information off-line. All of our users’ information – not just the sensitive information mentioned above – is restricted in our offices. Only employees who need the information to perform a specific job (for example, a billing clerk or a customer service representative ) are granted access to personally identifiable information. Furthermore, ALL employees are kept up-to-date on our security and privacy practices. On at least an annual basis, and any time new policies are added, our employees are notified and/or reminded about the importance we place on privacy, and what they can do to ensure that our users’ information is protected. Finally, the servers that store personally identifiable information are in a secure environment. If users have questions about the security at redbaroninsurance.com, users can send an email to rgiovangelo@redbaroninsurance.com.

Access to Personal Information

Please keep in mind that whenever you voluntarily disclose personal information online – for example on message boards or through e-mail – that information can be collected and used by others. In short, by posting personal information online that is publicly accessible, you may receive unsolicited messages from other parties in return.

Notification of Changes

If our information practices change at any time, Red Baron Insurance Agency will contact users whose personal information we maintain before we use such data for any new purposes. All such users will be notified of the policy change and provided a clear and convenient opportunity to opt out of the new practices. The personal information of users who do not opt out of the new practices will be subject to the new practices. If users have opted out of all communication with the site, they will not be contacted, nor will their personal information be used in this new manner. Users may also prevent their information from being used for purposes other than those for which it was originally collected by sending a postal mail to the addresses provided in contact us page or by calling us at the telephone number.

Contact Information

If users have any questions or suggestions regarding our privacy policy, please contact us at the phone number, email address, postal address listed below or post message at contant us.

Email: rgiovangelo@redbaroninsurance.com
Mailing Address:
Red Baron Insurance Agency
310 Harvard Street, 2nd Floor
P.O. Box 296, Brookline, MA 02446
Phone: 617-734-3237
Fax: 617-734-3238

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